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Privacy Policy

Privacy Policy

At Texas Bank Financial, we work diligently to maintain your trust by keeping your personal information private and safe.  We understand the importance of your privacy and are committed to protecting it at all times.

Texas Bank Financial Privacy Policy

Reasons We Can Share Your InformationDoes Texas Bank Financial Share?Can You Limit This Sharing?

Reasons We Can Share Your Information


For our everyday business purposes: such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

Does Texas Bank Financial Share?


Yes

Can You Limit This Sharing?


No

Reasons We Can Share Your Information


For our marketing purposes: to offer our products and services to you

Does Texas Bank Financial Share?


Yes

Can You Limit This Sharing?


No

Reasons We Can Share Your Information


For joint marketing with other financial companies:

Does Texas Bank Financial Share?


No

Can You Limit This Sharing?


We Don't Share

Reasons We Can Share Your Information


For our affiliates' everyday business purposes: information about your transactions and experiences

Does Texas Bank Financial Share?


Yes

Can You Limit This Sharing?


No

Reasons We Can Share Your Information


For our affiliates' everyday business purposes: information about your creditworthiness

Does Texas Bank Financial Share?


No

Can You Limit This Sharing?


We Don't Share

Reasons We Can Share Your Information


For our affiliates to market to you:

Does Texas Bank Financial Share?


No

Can You Limit This Sharing?


We Don't Share

Reasons We Can Share Your Information


For non affiliates to market to you:

Does Texas Bank Financial Share?


No

Can You Limit This Sharing?


We Don't Share
Who We Are

Who We Are


Who is providing this notice?


Texas Bank Financial
What We Do

What We Do


How does Texas Bank Financial protect my personal information?


To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

What We Do


How does Texas Bank Financial collect my personal information?


We collect your personal information, for example, when you:
  • Open an account or deposit money
  • Apply for a loan or apply for financing
  • Provide your mortgage information
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

What We Do


Why can't I limit all sharing?


Federal law gives you the right to limit only:
  • Sharing for affiliates' everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.
Definitions

Definitions


Affiliates


Companies related by common ownership or control. They can be financial and non financial companies. Our affiliates include financial companies such as Texas Bank-Brownwood.

Definitions


Non Affiliates


Companies not related by common ownership or control. They can be financial and non-financial companies. Texas Bank Financial does not share with non affiliates so they can market to you.

Definitions


Joint Marketing


A formal agreement between non affiliated financial companies that together market financial products or services to you. Texas Bank Financial doesn't jointly market.

Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with non affiliates either for them to market to you or for joint marketing – without your authorization.
For California Customers. We will not share personal information with non affiliates either for them to market to you or for joint marketing – without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with non affiliates either for them to market to you or for joint marketing – without your authorization.
For Vermont Customers. We will not share personal information with non affiliates for them to market to you without your authorization and we will not share personal information with affiliates or for joint marketing about your creditworthiness without your authorization.
For Texas Customers. Texas Bank Financial is chartered under the laws of the State of Texas and by state law is subject to regulatory oversight by the Texas Department of Banking. Any Consumer wishing to file a complaint against Texas Bank Financial should contact the Texas Department of Banking through one of the means indicated below.

Texas Department of Banking
2601 North Lamar Boulevard
Suite 300
Austin, Texas 78705-4294
Toll Free: (877) 267-5554
Fax No. (512) 475-1313

The security and privacy of your information is important to us. When communicating with us via e-mail please do not send any information that is considered confidential or sensitive in nature. If you need to communicate any personal information (account numbers, social security number, etc.) please feel free to contact a customer service representative at (enter your phone number). Thank you.

E-mail: consumer.complaints@dob.texas.gov

Website: http://www.dob.texas.gov